According to Sue Reisinger’s post in Corporate Counsel, British Telecom GC Chris Fowler explains why metrics matter. “You can talk about facts til you are blue in the face, but it’s metrics that really make people stand up and listen.” We could not agree more. Metrics, in fact, will be a major theme at ALM’s Legal Analytics and the Business of Law Summit, November 18–19 in New York, where we will lead a panel on analytics using a case study.